1.1. The company is PANASONIC NEW ZEALAND LIMITED. The company will contract to sell and supply goods on these terms and conditions only. By placing or confirming an order with the company, the buyer (customer), whose name and details appear on the Application to Open Credit Account, is accepting these terms and conditions, and anything to the contrary in the customer’s enquiries, orders or confirmations will not apply.


2.1. The customer may not cancel or vary an order once the company has issued an invoice in respect of that order.


3.1. The customer must pay the price indicated on the invoice or other statements issued by the company. All freight, packaging and other relevant costs are charged to the customer’s account as shown on the invoice.

3.2. Payment is due within the credit period agreed in writing by the Company under any credit arrangement.

3.3. If the company at any time deems the credit of the customer to be unsatisfactory, it may immediately terminate any credit arrangement and require the customer to pay the price on delivery of the goods.

3.4. The company may charge interest of 15% per annum on any overdue payment commencing on the due date for payment and calculated at the end of each month until the date of actual payment.

3.5. The customer agrees to pay on demand all costs (including commission and legal fees as between solicitor and own client and any other costs) incurred by the company or the company’s agents relating to the recovery of any amounts payable by the customer to the company.

3.6. All payments by the customer must be made in full and without any deduction or right of set-off or counterclaim. The customer agrees however that all moneys which the company may owe the customer on any account whatsoever may, at the company’s option, be set off against payments due by the customer to the company.

3.7. Unless otherwise stated GST shall be in addition to all prices.


4.1. Delivery is deemed to be made:

a. when the customer or the customer’s agent is given possession of the goods at the company’s warehouse or elsewhere (loading is then at the customer’s risk); or

b. when the goods arrive at the customer’s premises, whichever is the earlier.

4.2. On delivery the goods are at the customer’s sole risk and, with effect from the time of delivery, the customer will have in place all risks insurance to cover both its interest as bailee of the goods and the company’s interest as owner of the goods under clause 5.1.

4.3. The company may choose the carrier and the method of transport, unless otherwise agreed by the company in writing. The company may choose to deliver by instalments and may treat each delivery as a separate contract. Should the company fail to deliver or make effective delivery of one or more instalments this shall not entitle the customer to repudiate this contract.

4.4. If the company believes that the customer may not make any payment when due, then the company may suspend or cancel any delivery of the goods.

4.5. Any delivery date agreed by the company is approximate only, and no delay in delivery will entitle the customer to cancel its order for the goods.


5.1. Title to ownership (both legal and equitable) in all goods delivered by the company to the customer does not pass (and the customer is a bailee only in respect of those goods) until payment in full is made for all such goods and other goods supplied by the company to the customer. Until property has passed, the customer will store all goods in such a way that they are clearly identifiable as the property of the company.

5.2. Until the customer has paid the company in full for all goods supplied, the customer may not sell (unless such sale is in the ordinary course of the customer’s business), dispose of or charge the goods and must hold or deal with the goods for and on behalf of the company. However, if the goods are sold, in the ordinary course of the customer’s business, prior to property passing to the customer, the proceeds of that sale must be held by the customer on trust for and on behalf of the company in a separate account.

5.3. Prior to the customer acquiring full property in the goods, the company or the company’s agents may at any time enter upon any land, premises or property where it believes such goods may be, to view and inspect them, and if the customer has not paid for them in lull retake possession of the goods. The customer will indemnify the company on demand in respect of any costs or liabilities incurred by the company in exercising its rights under this clause.


6.1. The customer acknowledges that clause 5 creates a security interest (Security Interest) (as that term is defined in the Personal Property Securities Act 1999 (PPSA)) in the goods. The customer will at the company’s request promptly execute any documents, provide all necessary information and do anything else required by the company to ensure that the Security Interest constitutes a Perfected Security Interest (as that term is defined in the PPSA). The customer waives its right under the PPSA to receive a copy of any Verification Statement (as that term is defined in the PPSA).


7.1. If the customer is acquiring the goods for the purposes of a business, then all of the guarantees and remedies in the Consumer Guarantees Act 1993 are excluded, and the provisions of clauses 7.2 to 7.9 below shall apply.

7.2. The company warrants that all goods are fit for their purpose and of merchantable quality and this warranty remains in force for the period of 1 year immediately following delivery (express warranty). The company may, however, choose to give a specific written warranty, in relation to particular goods, in addition or substitution to the express warranty in this clause, in which case the specific written warranty will apply to those goods not the express warranty.

7.3. No claim may be made by the customer under the express warranty unless:

a. the claim is received by the company within 1 year after delivery or 7 days of the defect complained of becoming apparent, whichever is the earlier;

b. the claim is confirmed in writing; and

c. the company is given a reasonable opportunity to inspect and verify the claim.

7.4. The liability of the company under the express warranty is, in all cases, limited to the amount of the price of the goods in respect of which the warranty is given. The company may perform the express warranty by doing any one of the following at its option:

a. replace the goods, or supply equivalent goods;

b. repair the goods or workmanship (or pay the reasonable costs for repairs); or

c. give a credit for or refund the price.

7.5. The express warranty does not cover:

a. any defect caused or contributed to the customer;

b. any attempt to repair the defective goods made by any person not authorised by the company to make such repairs; or

c. costs for the shipment of defective goods to the place of repair.

7.6. The company excludes all other representations, warranties (whether express or implied) and liabilities whether in contract, tort, under any other legal principle, or otherwise.

7.7. The company will not be liable to the customer, or to any other person, for any loss or damage;

a. caused by any delay in delivery however that delay is caused;

b. arising directly or indirectly from the goods or their use, any services provided by the company, or any breach by the company of any of its obligations under these terms and conditions.

7.8. The company shall not be liable for any consequential, indirect or special damages or loss of any kind of the customer or of any other person.

7.9. If the company is ever liable to the customer, or any other person, and the company cannot rely on the exclusions of representations, warranties or liabilities set out above, then the liability of the company is in all cases limited to the amount of the price of the goods.


8.1. These terms and conditions and the provisions in the Application to Open Credit Account (together the contract) are the full agreement between the company and the customer.

8.2. The rights and benefits conferred upon the company under the contract extend to each company in the Panasonic Group of Companies (being any company which is a subsidiary of the company or any of its subsidiaries).

8.3. The company may, and the customer may not, vary these terms and conditions. To be effective, a variation must be in writing.

8.4. To be effective, any waiver of any or all of these terms and conditions by the company must be in writing.

8.5. The customer may not assign all or any of their rights or obligations under the contract without the prior written consent of the company.

8.6. The company is not bound by any error or omission on any invoice, statement or other document issued by the company.

8.7. In addition to the company’s other rights under the contract, the company may immediately terminate the contract if at any time and for any reason it deems the credit of the customer to be unsatisfactory.

8.8. The contract between the company and the customer is governed by the law of New Zealand.

Revised July 2016